With a mean time between service calls of over four years, Lake Image solutions are designed to require minimal technical support.
In addition our systems and products are based on standard PC architecture. As a result our technology is constantly benefitting from the evolution of the PC, with continual speed and performance improvements, readily available spare parts and reduced obsolescence issues. All other proprietary components are held in stock at our sites for next day delivery when required, guaranteeing the best warranty support and system availability in the industry.
However, when a real life issue does occur, Lake Image Systems offers immediate and comprehensive technical coverage to keep your production running. Our technical training and software upgrade programs ensure our clients optimise uptime with minimal costs.
• On-line diagnostics and repair available immediately during normal business hours
• Team of Technicians and Engineers available for immediate dispatch and phone support
• On-line (remote connectivity) training and job set-up assistance immediately available
• In-house training available throughout our facilities
All our systems are delivered with a full 12 months parts and labour warranty. Enhanced on-site warranties with priority call out and response times are available if required.